my hp printer will not scan to my computer windows 10

If there is a scanning problem, follow the instructions in HP Print and Scan Doctor.If your printer in not in the list, turn it off and on, and then click Retry.Once HP Print and Scan Doctor opens, click Start, and then select your printer.Run HPPSdr.exe from the download location on your computer.Use HP Print and Scan Doctor to check connectivityĭownload a special version of HP Print and Scan Doctor specifically created to help with Printing and Scanning related issues If the issue persists, then please follow the steps mentioned in this document: HP Printers - Scanner not found or connected (Windows, Mac) Click here to know different methods of updating the printer firmware.Click here to download and install the latest printer firmware from your product.Turn on the printer and wait till the warm-up period finishes and the printer is idle.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord ( This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.While you respond to that, let's perform a power drain: How is the printer connected to your PC?.What operating system is running on your PC and what's the current version?.

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Not to worry I will help you to get a resolution to resolve the issue. I understand you are facing a scan-related issue with your HP Printer.

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Printer Wireless, Networking & Internet.

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Printing Errors or Lights & Stuck Print Jobs.

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My hp printer will not scan to my computer windows 10